Everything You Need GS
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100% Authentic Guarantee
100% Brand New!
Same Day Shipping For NYC!
- Brooklyn, Queens, Manhattan and the Bronx are covered for a $15 delivery fee.
- Staten Island, Long Island and Westchester fall under our same-day delivery, with a $20 delivery fee.
Same Day Delivery Hours:
Monday - Saturday
9 AM - 6 PM
Summer Hours:
9 AM - 8 PM
Thank you for choosing Nora Smiles "The Sneaker Lady".
Here's our shipping policy to guide you through the process:
Processing Time:
Orders are typically processed within 48 hours (2 business days) from the time of purchase. Please note that this processing time may vary during peak seasons or promotional periods.
Shipping Carriers:
We exclusively utilize the services of the United States Postal Service (USPS) for all shipments.
Shipping Schedule:
Our shipping schedule operates during business days (Monday to Friday), excluding weekends and federal holidays. Orders placed on weekends or holidays will be processed on the next available business day.
Shipping Rates and Delivery Times:
Shipping rates are calculated at checkout based on your location and the chosen shipping method. Delivery times vary based on the destination and the selected shipping option. Once your order has shipped, you will receive a tracking number to monitor the progress of your delivery.
International Shipping:
Currently, we only offer shipping within the United States and do not provide international shipping options.
No Returns Policy:
All Sales Final:
We uphold a strict policy of final sale on all purchases. Once an order is placed and fulfilled, we do not accept returns, exchanges, or refunds, except in cases where the product received is incorrect or damaged due to our error.
Defective or Incorrect Items:
If there is an issue with the item received, such as damage or an incorrect product, please contact us within 3 days of receiving your order. Provide detailed information and, if possible, attach photos showing the issue. Our team will assess the situation and provide appropriate assistance.
Cancellation Policy:
Once an order has been placed, it cannot be canceled or modified as our fulfillment process is designed for quick and efficient order processing.
We aim to ensure a smooth and satisfactory shopping experience for all our customers. If you have any queries or need further clarification regarding our shipping or returns policy, please feel free to contact our customer service team. Thank you for choosing Nora Smiles "The Sneaker Lady".